Public productivity through quality and strategic management.
Series: (International Institute of Administrative Sciences Monographs, Volume 1)Publication details: Oxford; Brussels: IOS Press / IIAS, 1995Description: xiv, 271p. 25cmISBN: 9051991894Subject(s): productivity | public sector | quality management | strategic management | quality assurance | quality assessment | total quality management | total quality management | performance monitoring | leadership | case studies | organisations | re-engineering organisations | public service quality | public management | performance assessment | public services | public sector productivity | public administration | public service | strategic planning | organisation developmentDDC classification: 350.147 | 350Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Book | IPA Library OPEN-SHELF | 350.147 (Browse shelf (Opens below)) | 1 | Available | C031505 | ||
Book | IPA Library OPEN-SHELF | 350.147 (Browse shelf (Opens below)) | 3 | Available | C031507 |
IIAS - International Institute of Administrative Sciences. Incl. Country case studies: UK (by Boivard) ; Sweden (by Berg) ; France (by Trosa) ; Finland (by Summa); Spain (by Fabregat Romero) and Service case studies: Transforming the Criminal Justice System (Western Australia); Strategic management in Australian Universities; TQM in universities; GATT: prospects of productivity improvement in public sector in India; Performance monitoring system in Taiwan.
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