Influencing: skills and techniques for business success

By: Dent, Fiona Elsa | Brent, MikePublication details: Basingstoke, Hampshire: Palgrave Macmillan, 2006Description: viii, 184p. 24cmISBN: 1403996687Subject(s): influence | influencing skills | persuasion | changing attitudes | communication skills | effective communicationDDC classification: 658.45
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658.45 (Browse shelf (Opens below)) 1 Available C104821

Bibliography p173-175. Inclus. index

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