Consumerism

By: Kellett, J | Healy, MPublication details: 1993ISBN: J1919Subject(s): consumerism | consumers | customers | patients | hospitals | hospital services | quality assurance | acute public hospitals | customer service | consumer satisfaction | patient satisfaction | surveys | feedback | consumer feedback | health boards | Ireland | Mid-Western Health Board | Eastern Health Board | North Western Health Board | Western Health Board | Loughlinstown Hospital | health care servicesOther classification: JIS Summary: HEALTH SERVICES NEWS (IPA), vol.5, no.3, August 1993, pp.5-10. (6 short articles - see notes for details).
Item type Current library Call number Copy number Status Date due Barcode Item holds
Journal article IPA Library
JOURNALS
JIS (Browse shelf (Opens below)) 1 Not for loan 1002-1001
Total holds: 0

Contents: Mid-Western Health Board: Quality Assurance in Acute Hospital Services (J. Kellett & M. Healy); Eastern Health Board:Customer Service Develops (A. McKeon); Consumer Project in Loughlinstown Hospital ((P.Doorley); Consumerism in the Health Services (T. O'Sullivan); North Western Health Board: Consumer Feedback Unit (Patricia McAdoo); Western Health Board: Consumer Satisfaction Programme (F. Kilgannon).

HEALTH SERVICES NEWS (IPA), vol.5, no.3, August 1993, pp.5-10. (6 short articles - see notes for details).

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