Sixteen ways to consumerize public services pick 'n mix or painful trade-offs?
Publication details: 1996ISBN: J4532Subject(s): public services | consumerisation | consumer orientation | Germany | Great Britain | Great Britain | Great Britain | United States | public service provision | provision of public services | role of consumers | passports | driving licences | education | schools | social insurance | social security | prisons | public management reform | service deliveryOther classification: JIS Summary: PUBLIC MONEY & MANAGEMENT, vol. 16, no. 4,October-December 1996, pp. 43-50.| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Journal article | IPA Library JOURNALS | JIS (Browse shelf (Opens below)) | 1 | Not for loan | 3771-1001 |
Total holds: 0
Incl. refs.
PUBLIC MONEY & MANAGEMENT, vol. 16, no. 4,October-December 1996, pp. 43-50.
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