Paradoxes of public sector customer service
Publication details: 2001Subject(s): public sector | private sector | public service | customer service | service delivery | service management | public service delivery | equity | customers | citizens | equalityOther classification: JIS Summary: GOVERNANCE, vol. 14, no. 1, January 2001, pp. 55-73.| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Journal article | IPA Library JOURNALS | JIS (Browse shelf (Opens below)) | 1 | Not for loan | 42236-1001 |
Total holds: 0
Incl. refs.
GOVERNANCE, vol. 14, no. 1, January 2001, pp. 55-73.
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