IIAS - International Institute of Administrative Sciences. Incl. Country case studies: UK (by Boivard) ; Sweden (by Berg) ; France (by Trosa) ; Finland (by Summa); Spain (by Fabregat Romero) and Service case studies: Transforming the Criminal Justice System (Western Australia); Strategic management in Australian Universities; TQM in universities; GATT: prospects of productivity improvement in public sector in India; Performance monitoring system in Taiwan.

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