An exploration of job satisfaction in a call centre

By: Mordi, LizPublication details: Dublin: Institute of Public Administration, 2017Description: 68p. 30cmSubject(s): call centres | employee engagement | job satisfaction | organisational engagement | job engagementDDC classification: THESIS
Item type Current library Call number Copy number Status Date due Barcode Item holds
Thesis Thesis IPA Library
REFERENCE
THESIS (Browse shelf (Opens below)) 1 Not for loan C113062
Total holds: 0

Thesis submitted as part of M.Sc. Business and Management (HRM), Institute of Public Administration. Access maybe restricted to IPA students only.

References p50-53

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